We gladly accept returns on damaged items. We are not responsible for items lost in delivery after they have left our facility. Contact us within 3 days of delivery. The item must be shipped back within 7 days of delivery date. We do not accept exchanges or cancellations. But please contact us if you have any issues with your order. Buyer is responsible for paying shipping costs for returned items. Shipping costs are not refundable. If the returned item is not in its original condition, the buyer is responsible for any loss in value.